This manufacturer provides pharmaceutical water manufacturing units, medical pharmacy units, and bio-units to pharmaceutical companies, life science companies, or labs, which require sterilized solvents and highly-controlled medicine compounding.
If you’d like to know more about iTherm TM401/411 hygienic RTD, read our Product Review
What was the problem with the RTD devices?
The company had been using RTDs designed by Japanese manufacturers. However, it had trouble finding hygienic temperature probes in the Japanese market that satisfied all the requirements.
It had to purchase the elements and manufacture a thermowell to meet the end user’s strict hygienic requirements. This meant the company had to produce thermowells as well as hygienic certificates, mill test reports, electropolishing, and more.
Why was it a problem?
All of this effort cost the company extra time and money. It also had a problem with performance. The company struggled to define the parameters (especially response time) because procured elements and manufactured thermowells could come together as complete thermometers, but no one could guarantee their performance.
The iTHERM TM401/411 hygienic RTD as a solution
A member of Endress+Hauser’s Japanese sales department invited the company’s head of design to the product showroom at SC Japan. There, the head of design found the welding adapter of the iTHERM TM401/411 hygienic RTD very interesting.
In the Japanese market, high-quality hygienic temperature probes are rare. You also have to fight dead legs to reduce the risk of contamination. However, welding adapters can prevent dead legs.
This feature attracted the customer’s interest and gave the company a chance to explain the iTHERM TM401/411 hygienic RTD in a meeting with other important contacts at the company.
How did the solution add value to the customer?
During this meeting, the sales representative explained the product’s advantages, including the electropolishing of wetted parts (Ra < 0.38 μm), work test reports, and surface finish certificates as standard and guaranteed response time as a product specification.
So the Japanese manufacturer successfully adopted the iTHERM TM401/411 hygienic RTD as the standard temperature probe to mount on company units.
The iTHERM TM401/411 hygienic RTD meets all requirements of the food and beverage and life science industries. It also complies with the highest quality standards and allows reduction of tasks and costs for thermowells.
It provides a thermowell together with hygienic certificates and documents and has reliable temperature measurement. In addition, the temperature probe improves production by guaranteeing its performance characteristics, especially response time.
Lastly, this RTD thermometer enables safe production due to hygienic design. It offers the required welding adapter to prevent contamination in the process connection.
You can also check TMR35 in the Visaya eshop. Read the Product Review to know more.
To know more about hygienic RTDs and other products, you can get in touch with our engineers!