Experiencing problems with field communicator and HART device access is one of the widely faced problems. Now, depending on your handheld and how long ago you bought it, you can update it yourself – and you should, you slacker.

For such a case, you can check out SMT70 in our shop. This is a tablet PC designed as a complete solution that comes with pre-installed driver libraries. It is an easy-to-use, touch-enabled tool, which can be used to manage field instruments during their entire life cycle.

However, this kind of license usually expires in three years. So if you let it gather dust, then you’ll have to buy it another license or send it to the manufacturer.

But if your license smells mostly fresh, do that update! If your device won’t accept the DD from the HART Foundation, you’ll need to convert before update. That’ll teach you not to let your maintenance go.

Some of the vendors you could reach out to are as follows:

Other resources that might interest you

Handheld can’t find the device

I have a FOUNDATION Fieldbus network with 15 devices. I can’t access the full device configuration using my field communicator! What should I do?

HART flow device configuration with handheld
I bought a new HART flow device, but I can’t configure it using my handheld. Is it not possible to configure an Endress+Hauser device using an Emerson 475 field communicator?

Display or handheld configuration
I have a question about HART communicators. Can you help? When we have a local configuration, when do we use the HART communicator?

New field device FOUNDATION Fieldbus network
Is there any chance my new field device might create a problem in our FF network? I mean, would the handheld cause issues with its address or connection to the network?

To know about such products, you can get in touch with our engineers!

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